If you need any technical support please contact EAFactory directly for assistance. You should have their email address for the welcoming and download emails

Before that:- Please consult the user manuals which are very compehensive and also have examples of all support questions asked in the past - it is very comprehensive

Error messages: Please do not panic when you encounter error messages. Please read them carefully as they will identify the problem and suggest a solutions the same time. Often going to the settings input and clicking on OK removes messages that are only on a communication nature

Also please reread any instructions provided in emails or on the websites - we do our very best to avoid the need for support emails

Due to timezones and other factors allow up to 12 to 24 hours for email responses